FAQs / Help
No, we are sorry but dogs are not allowed in the sanctuary as they agitate our animals.
No, tickets can only be used for the day you have purchased them for due to the current cap on number of people in the sanctuary. In the future we will be happy to amend this however for the time being whilst we are under strict social distancing guidelines we will not be able to allow tickets to be transfered to another day.
Visited us recently? Return within 7 days of your visit and pay just £1 per person.
To qualify, simply show your printed entry receipt from your original visit - so please keep hold of it! Without the receipt we can't offer the discount, and unfortunately online booking confirmations or proof of purchase can't be accepted, as they don't show you actually visited.